Accessibility Statement

Accessibility Statement

The Jewellery Stop is committed to providing an inclusive and accessible online experience for all users, including people with disabilities. We aim to make our website easy to use and accessible to as many people as possible.

We aim to align with recognised accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, as well as applicable accessibility legislation such as the European Accessibility Act (EAA) and the Americans with Disabilities Act (ADA), where relevant.

Accessibility is an ongoing process, and we are continually working to improve the usability, clarity, and accessibility of our website.

Accessibility Menu

Our website includes an accessibility menu provided through our consent and compliance tools. This menu is designed to help visitors adjust certain parts of their browsing experience according to their personal needs and preferences.

The accessibility menu may include options such as:

  • Bigger text
  • Bigger cursor
  • Image tooltips
  • Line height adjustments
  • Text spacing adjustments
  • Text alignment options
  • Dyslexia-friendly font
  • Hide images
  • Pause animations
  • Invert colours
  • Brightness adjustments
  • Contrast adjustments

These tools are intended to support usability and provide additional flexibility for visitors. However, they may not resolve every accessibility issue or meet every individual accessibility need.

Technical Approach

Our website is built using standard web technologies such as HTML, CSS, and JavaScript, with the aim of supporting accessibility and compatibility across modern browsers and devices.

We aim to support common assistive technologies and keyboard navigation where possible, though some areas of the site may vary depending on third-party integrations, browser settings, devices, or assistive tools.

Ongoing Improvements

We are committed to improving accessibility over time and aim to:

  • Review our website periodically for accessibility improvements
  • Address accessibility issues where reasonably possible
  • Monitor evolving accessibility standards and best practices
  • Improve accessibility as part of future website updates

Limitations

While we strive to improve accessibility, some areas of our website may not yet be fully accessible. This may include:

  • Third-party apps and integrations
  • Embedded content such as reviews, videos, or external widgets
  • Older content or legacy page structures
  • Checkout or payment areas controlled by third-party platforms

We are working to improve these areas where possible and will make reasonable efforts to provide accessible alternatives upon request.

Feedback & Contact

If you experience any difficulty using our website or have suggestions for improvement, we welcome your feedback.

Please contact us and describe the issue you experienced, including the page or feature involved where possible.

Email: info@thejewellerystop.com
Phone: +44 (0)121 794 5004
Address: 44 Poplar Road, Kings Heath, Birmingham, B14 7AD, United Kingdom